PENGUKURAN KINERJA PERGURUAN TINGGI DENGAN PENDEKATAN BALANCED SCORECARD

Azura Luthfiyah Ara; Muhammad Ahyaruddin; Siti Samsiah

Authors

Azura Luthfiyah Ara Universitas Muhammadiyah Riau
Muhammad Ahyaruddin Universitas Muhammadiyah Riau
Siti Samsiah Universitas Muhammadiyah Riau

Keywords:

College Performance Measurement and Balanced Scorecard

Abstract

This study aims to examine the influence of customer perspective, internal business process perspective, financial perspective and learning and growth perspective on Higher Education performance measurement. The research method used in this study is quantitative. The population in this study is Pekanbaru City College which amounts to 30. The type of data used is primary data obtained from questionnaires. The sample selection technique uses saturated sampling, so that the number of respondents in this study is 90 to 30 universities in Pekanbaru. The data analysis technique uses multiple linear regression analysis equations in the SPSS program. The results of this study show that the customer perspective, the internal business process perspective and the learning and growth perspective is not influence on the measurement of college performance. The financial perspective influence the measurement of higher education performance.

References

Fahmi, I. (2015). Manajemen Kinerja. Bandung: Alfabeta.

Hadijaya, Y., Nasution, I., & S. (2018). Pengembangan Model Peningkatan Kinerja Perguruan Tinggi Keagamaan Islam Negeri Dengan Pendekatan Balanced Scorecard. 1–26.

Handayani, N. (2021). Perkembangan Balance Scorecard di Indonesia. Jurnal Al-Iqtishad, 17(2), 289. https://doi.org/10.24014/jiq.v17i2.11826

Irawan, M. R. N. (2019). Penerapan Balance Scorecard Sebagai Tolak Ukur Pengukuran Kinerja Pada Hotel Elresas Lamongan. Jurnal Manajemen, 4(3), 1069. https://doi.org/10.30736/jpim.v4i3.273

Julianti, E., & Fauzi, I. (2021). Pengukuran Kinerja Perusahaan Dengan Menggunakan Pendekatan Balanced Scorecard (Studi Kasus Pt. Perkebunan Milano Wilmar International Plantation). Jurnal Ekonomi Manajemen, Vol. 15. No.2., 15(2), 1–10.

Kaplan, R. S., & Norton, D. P. (1996a). The Balanced Scorecard: Translating Strategy into Action. HBS Press.

Kaplan, R. S., & Norton, D. P. (1996b). The Balanced Scorecard.

Marheni. (2019). Penilaian Mutu Perguruan Tinggi Dengan Perspektif Balance Scorecard di IAIN Syaikh Abdurahman Siddik Bangka Belitung. Jurnal Ilmiah Sustainable, 2(2), 228–244. https://doi.org/10.32923/kjmp.v2i2.990

Sabardilla, A., & Fahmy, R. (2020). Pengukuran Kinerja Menggunakan Metode Balanced Scorecard Di Perguruan Tinggi Swasta Xyz Padang. Jurnal Mirai Managemnt, 5(2), 2597–4084.

Sadikin, S., Sujana, D., & Hadiani, D. (2020). Pengukuran Kinerja Tenant IBT-Polman Bandung Menggunakan Metode Balanced Scorecard. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & …, 4(3), 48–62.

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Sumardi, R., & Efendi, S. (2020). Upaya Meningkatkan Kinerja Dengan Pendekatan Aplikasi Balance Scorecard Pada Perguruan Tinggi Swasta Di Jakarta. Jurnal Sosial Dan Humaniora, 4(8), 220–232. https://doi.org/10.47313/ppl.v4i8.681

Syamiya, E. N., & Haryanti, S. (2019). Analisis Pengukuran Kinerja Dengan Menggunakan Metode Balanced Scorecard. Prosiding FRIMA (Festival Riset Ilmiah Manajemen Dan Akuntansi), 6681(2), 546–559. https://doi.org/10.55916/frima.v0i2.80

Umaimah. (2019). Balance Scorecard Sebagai Pengukuran Kinerja Pada Perguruan Tinggi. Manajerial, 5(1), 84. https://doi.org/10.30587/manajerial.v5i1.742

Yanti, N., & Harahap, N. S. (2017). Mengukur Indeks Kinerja Pegawai UIN Suska Riau dengan Penerapan Metode Balanced Scorecard. Jurnal Sains, Teknologi Dan Industri, 14(2), 178–184.

Yenti, E., & Fitri, S. A. (2014). Analisis Pengukuran Kinerja Dengan Menggunakan Balance Scorecard Pada Sekolah Tinggi Agama Islam Negeri (STAIN) Batusangkar. Juris, 13(2), 184–204.