ANALISIS PENGENDALIAN KUALITAS PRODUK PADA ROTI GEPENG ZB SAMARINDA
Analysis of Product Quality Control on ZB Gepeng Samarinda Bread, The purpose of this study is to identify what factors cause damage to bread products and to determine the extent to which the application of statistical aids can be used to control the quality of bread products. This research method is descriptive quantitative using statistical aids found in statistical quality control to determine whether the production process is controlled or not employing a control chart p and cause-effect diagram. From the results of the analysis, it is known that the average damage in each production is 2% in the first quarter and 2.3% in the second quarter, with the total cost overall is 2.2%. The 2.2% value is quite good because the average damage in production is not significant compared to the tolerance limit of 4%. From the causal diagram analysis, it can be seen that the damage factor in the production of flatbread is derived from human factors or in this case employees, production tools, work methods, and materials or raw materials
Assauri Sofjan, 1998, Manajemen Operasi Dan Produksi, LP FE UI, Jakarta.
Gazper Vincent, 2003, Metode Analisis Untuk Peningkatan Kialitas, PT. Gramedia Pustaka Utama, Jakarta.
____________, 2005, Total Quality Management, PT. Gramedia Pustaka Utama, Jakarta.
Heizer Jay, and Barry Render, 2006, Operation Mnangement (Manajemen Operasi), Salemba Empat, Jakarta.
Montgomery C Douglas, 2001, Introduction to Statistical Quality Control, 4th Edition, Jhon Wiley & Sons, Inc, New York.
Nasution M.N, 2005, Manajemen Mutu Terpadu. Ghalia Indonesia, Bogor.
Prawirosentono Suyadi, 2007, Filosofi Baru Tentang Manajemen Mutu Terpadu Abad 21, Kiat Membangun Bisnis Kompetitif, Bumi Aksara, Jakarta.
Richard B Chase, Nicholas J, Aquilano and F, Robert Jacobs, 2001, Operation Management For Competitive Advantage, 9th Edition, Mc Graw-Hill Companies, New York.
Schroeder G Roger, 2007, Manajemen Operasi, Jilid 2-Edisi #3, Penerbit Erlangga, Jakarta.
Copyright (c) 2019 OBOR: Oikonomia Borneo
This work is licensed under a Creative Commons Attribution 4.0 International License.