Review Of Factor Causing Delay Return Of Medical Record In Puskesmas Demak IIII

Eiska Rohmania Zein

doi:10.24903/kujkm.v9i1.2136

Authors

Eiska Rohmania Zein Poltekkes Kemenkes Malang

DOI:

https://doi.org/10.24903/kujkm.v9i1.2136

Keywords:

keterlambatan; rekam medis; rawat jalan; puskesmas

Abstract

Background: The minimum service standard for returning outpatient medical record files from the patient has received medical services until the medical record files are returned to the medical record room within 1x24 hours. Returning medical record files at Puskesmas Demak III takes more than 1x24 hours, even up to 1 week from the time the patient returns. This problem resulted in delays in providing patient medical record files.

Objectives: To identify the factors causing delay return of medical record in Puskesmas Demak III.

Research Metodes: The identification methods used were observation and interview methods. Observations were made on the data sources collected, either primary data or secondary data related to the causes of delay in returning the medical record files. Interviews were conducted by researchers to officers related to delays in returning outpatient medical record files.

Results: The results showed that the factors causing the delay in returning medical records were the absence of SOP for returning medical records, the officers who were less competent because they did not have a D3 Medical Record educational background.

Conclusion: Puskesmas need to make policies and SOP’s regarding the return of medical records and add medical record staff, conduct training for officers.

Keywords: delay; medical record;, outpatient; puskesmas

Downloads

Download data is not yet available.

References

Gusti, R. L. N. (2017). “Tinjauan Pelaksanaan Pengembalian Berkas Rekam Medis Rawat Inap Di RSUD Panembahan Senopati Bantul.”

Han, S. E., & Goelman. A. (2019). Journal of Chemical Information and Modeling 53(9): 1689– 99. Kemenkes RI. (2016). “Buku Data Dasar Puskesmas Kondisi Desember 2015.”

Pusat Data dan Informasi Kementerian Kesehatan RI 53(9): 1–169.

Kesehatan, Kementerian. 2019. Αγαη 8(5): 55.

Kristiana. I, & Maulana. F. I. (2015). “Tinjauan Keterlambatan Pengembalian Rekam Medis Pasien Pasca Rawat Inap Di Rumah Sakit Mitra Keluarga Kelapa Gading.” Medicordhif 02(1): 1–14.

Kuntoro, W., & Istiono, W. (2017). “Kepuasan Pasien Terhadap Kualitas Pelayanan Di Tempat Pendaftaran Pasien.” E-Journal 2(1): 140–48.

Lestari, D. F. A., Wicaksono, A. P., & Deharja, A. (2020). Tinjauan Faktor Ketidaktepatan Pengembalian Sensus Harian Rawat Inap Di RSUP DR. Soeradji Tirtonegoro Tahun 2020. J-REMI : Jurnal Rekam Medik Dan Informasi Kesehatan.” 1(3): 374–80.

Maryani. (2016). “Analisis Dampak Keterlambatan Pengembalian Berkas Rekam Medis Di Rumah Sakit Kia PKU Muhammadiyah Kotagede Yogyakarta.” Journal of Chemical Information and Modeling 53(9): 1689–99.

Muliadi, D. (2015). “Universitas Sumatera Utara 7.” : 7–37.

Nugraha, M. S. (2015). “Pembelajaran PAI Berbasis Media Digital.” Universitas Pendidikan Indonesia.

Puskesmas, D I, & Jatisrono I Kabupaten. (2019). “Analisis Proses Pelayanan Pendaftaran Pasien Di Puskesmas Jatisrono I Kabupaten Wonogiri.” Jurnal Kesehatan Masyarakat (e-Journal) 7(1): 105– 12.

RI, Kemenkes. (2008). “Permenkes No. 269/Menkes/Per/III/2008::Rekam Medis.” : 7.

Utami, T. W. (2016). “Prediksi Kebutuhan Tempat Tidur Berdasarkan Standar BOR Depkes Di Bangsal Rawat Inap RSUD Prof DR Margono Soekarjo Purwokerto Tahun 2016-2021.” Eprints.Dinus.Ac.Id: 12–24.

Yulia, N., & Muchtar, R. D. (2017). “Kecepatan Pendistribusian Rekam Medis Ke Poliklinik Di Rumah Sakit An-Nisa Tangerang.” Inohim 5(1): 109–13